Building Influence Without Authority in Cloud-Native Teams
Modern technologists can build influence without formal authority. This blog explores ways to build influence, including treating credibility as currency, investing in other teams’ success, communicating in the language of the audience, leading with data, and using disagreement as a relationship asset.
Data Leaks: Why Training Matters for Prevention
Emerging threats and the rise of AI push organizations toward the most cost-effective risk-mitigation strategy—security awareness and training. This blog explains why humans are the weakest link, the common attacks organizations face, and a security approach that ensures lessons are learned and security is continuously emphasized to reduce data leaks caused by human error.
Driving Cloud Transformation: Delivery Manager Best Practices in a Multi-Cloud World
Cloud transformation is about more than moving workloads—it requires strong delivery practices, clear ownership, and alignment across teams. Read practical best practices for Delivery Managers navigating multi-cloud environments, from connecting technology initiatives to business outcomes and managing migrations end-to-end to strengthening automation, security, and operational readiness.
4 Habits for Effective Collaboration Between Cloud Engineers
Effective collaboration is essential for cloud engineering teams navigating fast-moving, complex environments. This blog explores four practical habits that help teams stay aligned, share expertise, and build more resilient cloud solutions.
Root Cause Analysis: Improving Systems and Team Trust
Cloud issues often start small. A failed request. An access issue. Something just not right. Read more to learn how to see incidents as opportunities to improve the system instead of interruptions. It’s a mindset that can turn your team from reactive to resilient.
Building Better Troubleshooting Mindsets in Cloud Teams
Cloud environments are powerful, but their complexity can make troubleshooting overwhelming for engineering teams. When issues arise, the challenge isn’t just fixing the symptom — it’s understanding the system behind it. This blog explains how cloud engineers can develop stronger troubleshooting mindsets that improve reliability, reduce downtime, and strengthen team trust.
Helping CMS ADOs Realize the True Potential of Cloud
Cloud at CMS is more than a hosting change—it’s a chance to modernize, strengthen, and improve how mission critical applications serve millions of beneficiaries. In our latest blog, we walk through how CMS Application Development Organizations (ADOs) can use CMS Hybrid Cloud, Zero Trust Architecture, and FinOps practices to move beyond “lift and shift” and realize the full value of cloud. CMS Cloud is an excellent case study for other federal agencies, across government, to consider as they chart their own cloud modernization journey.
What Ownership Really Means for Cloud Engineers
Cloud infrastructure can fail even with a skilled technical team. When leaders design an environment that subtly nudges engineers toward action—through clear expectations, supportive processes, and the right tools—ownership becomes the default, not the exception.
Decision-Making Under Pressure: A 9-Step Cloud Ops Playbook
IT Operations teams are thrust into one of the toughest challenges any organization can face: making critical decisions under intense pressure. Follow our 9-step playbook below to help your Ops team have the frameworks and tools they need to respond to incidents before they happen.
Handle Cross-Functional Conflicts When Cloud Priorities Compete
Most cloud problems are not purely technical. There are priority conflicts between Cloud Engineering, Operations, Security, and the business that surface years after early decisions were made.