Root Cause Analysis: Improving Systems and Team Trust
Cloud issues often start small. A failed request. An access issue. Something just not right. Read more to learn how to see incidents as opportunities to improve the system instead of interruptions. It’s a mindset that can turn your team from reactive to resilient.
Building Better Troubleshooting Mindsets in Cloud Teams
Cloud environments are powerful, but their complexity can make troubleshooting overwhelming for engineering teams. When issues arise, the challenge isn’t just fixing the symptom — it’s understanding the system behind it. This blog explains how cloud engineers can develop stronger troubleshooting mindsets that improve reliability, reduce downtime, and strengthen team trust.
Helping CMS ADOs Realize the True Potential of Cloud
Cloud at CMS is more than a hosting change—it’s a chance to modernize, strengthen, and improve how mission critical applications serve millions of beneficiaries. In our latest blog, we walk through how CMS Application Development Organizations (ADOs) can use CMS Hybrid Cloud, Zero Trust Architecture, and FinOps practices to move beyond “lift and shift” and realize the full value of cloud. CMS Cloud is an excellent case study for other federal agencies, across government, to consider as they chart their own cloud modernization journey.
What Ownership Really Means for Cloud Engineers
Cloud infrastructure can fail even with a skilled technical team. When leaders design an environment that subtly nudges engineers toward action—through clear expectations, supportive processes, and the right tools—ownership becomes the default, not the exception.
Decision-Making Under Pressure: A 9-Step Cloud Ops Playbook
IT Operations teams are thrust into one of the toughest challenges any organization can face: making critical decisions under intense pressure. Follow our 9-step playbook below to help your Ops team have the frameworks and tools they need to respond to incidents before they happen.
Handle Cross-Functional Conflicts When Cloud Priorities Compete
Most cloud problems are not purely technical. There are priority conflicts between Cloud Engineering, Operations, Security, and the business that surface years after early decisions were made.
How to Communicate Complex Cloud Architectures to Non-Technical Stakeholders
Non-technical stakeholders don’t want to decode architecture diagrams—they want to understand impact. Our latest blog shares seven practical ways cloud engineers can use early communication, sprint demos, visuals, and plain language to explain complex cloud architectures so stakeholders can confidently support, fund, and champion the work.
The Art of Writing Clear Documentation for Cloud Engineers
In cloud environments, documentation isn’t just a supporting artifact; it’s a critical part of operational excellence. Good documentation clear, living, centralized, .and accessible.
Avoiding 5 Mistakes Small Businesses Make with Federal Proposals
In federal contracting, the line between experience and expertise can make or break a win.
Many small businesses bring plenty of experience to the table but still fall short in developing proposals because they haven’t turned that experience into true mastery.
From Intern to Engineer: 5 Lessons I Learned During My Samtek Internship
In 2024, Andrew Deakin joined Samtek as an intern, and now he’s a full-time engineer! Here are five things Andrew learned in the process of being an intern