7 Steps to Creating an Effective Playbook

playbook

When incidents occur in a cloud environment, it’s critical that everyone knows how to act to ensure a reliable response and swift resolution. The playbook is one key tool to help guide a user through all the steps necessary to make a full recovery.

Cloud Culture & the Samtek Difference 

cloud culture

When problems arise in a cloud adoption effort, the cause tends to be issues associated with an organization’s culture, rather than actual issues with the technology itself. To prevent these issues, organizations need to foster a cloud culture with the right team structures and capabilities.